Communication between recipient and suppliers taxpayers on GST Portal

Communication between recipient and suppliers taxpayers on GST Portal

GST Portal Communication Facility for Recipient & Supplier Taxpayers

A facility of ‘Communication Between Taxpayers’ has been provided on the GST Portal, for sending a notification by recipient (or supplier) taxpayers to their supplier (or recipient) taxpayers, regarding missing documents or any shortcomings in the documents or any other issue related to it. This facility is available to all registered persons, except those registered as TDS, TCS, or NRTP.

The main features of this facility are summarized as below:

  • How to use the facility on GST Portal: Taxpayers can send notifications, view notifications, send reply and view replies to the notifications on their dashboard after login.
    • To send notification navigate to - Services > User Services > Communication between Taxpayers > and select the Compose option.
    • To view any new notification received or any reply received select the Inbox (Notification & Reply Received) option.
    • To view any new notification sent or reply sent select the Outbox (Notification & Reply Sent) option.
  • How to send a Notification
    • While composing a notification under the Send New Notification tab, select the Supplier option to send a notification to a Supplier, otherwise select Recipient.
    • In the Document Details section, select the Action Required by Supplier/ Recipient from the drop-down list and enter the required details.
    • Up to fifty documents can be added in a notification.
    • The sender can also add Remarks (up-to 200 Characters) in the box provided for the same.
  • Some other features
    • The counterparty taxpayer will receive an e-mail on their registered e-mail address and an SMS on his registered mobile number for all notifications received.
    • An alert will also be given to the Recipient/Supplier on logging into the GST portal.
    • A taxpayer is allowed to send up to 100 notifications to a single GSTIN for a particular tax period.
    • The recipient can upload the details of missing documents (not uploaded by their supplier in his Form GSTR-1) and send a notification to their supplier, using this facility. Suppliers can then add such documents directly in their Form GSTR-1, if not reported earlier.
    • The functionality to upload and download the documents will be made available soon.



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